Solutions
We deliver the guidance you need to outmaneuver competitors, win new clients, and dominate new markets.
Navigate the chaos of shifting buyer demands and high competition with precise, on-the-ground insights and custom brand positioning that drives real growth.
Competitive Positioning
How We Help You
Win in the Market
Outsmart your rivals before they see you coming. Pinpoint principal competitors, understand what target buyers value most, and craft pricing that captures market share.
With contacts and experience on the ground in every major and emerging outsourcing market, Ryan Strategic Advisory helps CX providers and BPOs maximize their potential across destinations, industries, and revenue bands.
Peter Ryan has been a great partner to work with. He has helped us think more strategically about how we position our company and explore new opportunities across supported labor markets, partnerships, and potential clients. His insights are practical, direct, and grounded in deep industry experience.
Buyer Insights
Get Inside the CX Buyer’s Mind
Gain insight into enterprise procurement trends, front-office BPO pricing benchmarks, and detailed provider rankings across leading and emerging CX capabilities.
We help CX service providers understand their prospects’ priorities and ensure their offers are aligned, providing an in-depth view of:
- How the CX buying market is evolving
- What enterprise CX buyers are actively seeking
- The priorities and pain points of decision-makers
- Where CX providers must be relevant
- Which investments to prioritize across people, processes, and technology
- How to better price, position, and market CX solutions
Driven by each client’s specific requirements, our process combines quantitative surveys, qualitative research with CX thought leaders, and experience-based analysis. We triangulate these inputs to develop the insight required to attract enterprise buyers and build long-term alignment with the CX buying community.
Market Entry & Expansion
Succeed Faster with
Market Entry Insight
With cutting-edge analysis and on-the-ground experience, we help you understand the trends and priorities needed to successfully enter and scale in new markets.
Our work provides clarity across critical areas, including:
- Vertical penetration strategies
- Business model optimization and technology recommendations
- In-depth location analysis covering competitive landscape, labor demographics, talent availability, and economic stability
Peter Ryan is a superstar in the industry. He’s a very well-known name, a trusted advisor and not only knows the industry by heart, he also has a deep understanding of Egypt and the Middle East.
Brand Awareness
Become the CX Authority
Buyers Seek Out
In a highly competitive and crowded CX landscape, visibility is essential to winning new business.
We help CX service providers engage their audience through targeted, high-impact multimedia content that builds credibility and drives recognition across the market.
Gain exposure and authority through:
- Video content
- White papers
- Case studies
- Influencer engagement
- Live industry events
Video Content
Professional, high-impact video content can be deployed across social media, websites, and live events. Our custom video solutions featuring Peter Ryan provide an engaging way to communicate new perspectives, showcase expertise, and highlight emerging CX opportunities.
Live Engagements
Build Credibility Through
Meaningful Industry Presence
Establishing authority in the CX space requires more than visibility — it demands engagement with the right audience in the right environment.
Ryan Strategic Advisory brings together journalists, analysts, and industry leaders to create opportunities for CX providers to connect, communicate, and stand out in a competitive market.
- Private roundtables with senior decision-makers
- Conference sessions and moderated panels
- Virtual discussions and buyer-focused webinars
Curated Experiences
From intimate discussions to large-scale events, each engagement is designed to spark meaningful dialogue, highlight expertise, and create lasting connections with current and prospective clients.
Peter’s work moderating our buyer education web series has created brand awareness and opened the door to meaningful conversations with new prospective clients.
Location Investment Promotion
Turn Your Location Into
an Outsourcing Magnet
Attracting outsourcing investment drives rapid economic impact through job creation, expanded tax bases, and long-term regional stability.
As BPO and IT service providers evaluate global delivery locations, Ryan Strategic Advisory helps jurisdictions position themselves effectively to capture attention from motivated investors.
Strategic Positioning
We support cities, regions, and national agencies with tailored value propositions and curated trade missions designed to increase visibility, attract operators, and drive sustained investment.
Over the past several years, Ryan Strategic Advisory has been instrumental in driving more interest into Georgia’s value from outsourcers around the world. The in-depth approach that Ryan Strategic Advisory provides us as an investment promotion agency has helped immeasurably in gaining the visibility needed to communicate the Georgian outsourcing advantage to providers and their clients.